What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How am I able to make a checkbox recipient receive an email?

    Asked by sungas on June 05, 2016 at 08:20 PM

    How am I able to make a checkbox recipient receive an email?  it used to work really well, but it was changed and doesn't work anymore..

    same thing for hiding blank information emails.. what is going on with jot form?  
  • Profile Image
    JotForm Support

    Answered by Kevin_G on June 05, 2016 at 10:06 PM

    I'm not sure if understood your question, but seems like you're sending emails based on selection in a check box field. I have checked some of your forms and did not find the form, checked some of your email addresses and they are not in our bounce list, could you please provide us the link / name of your form?

    Regarding to your second question, it has been moved to a separate thread, this is  in order to assist you better, you will find it on this link: https://www.jotform.com/answers/854202 

    We will assist you with that as soon as possible.