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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account->Settings page: Unable to see the option "JotForm Footer"

    Asked by savitri on June 06, 2016 at 02:34 AM


    I have silver package. I have enabled 'Show Jotforms logo for unlimited Views' check box in my settings page last month.

    I want to un-check that in this month. But I am not able to see that option any where. Could you please let me know why it is not showing?

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    JotForm Support

    Answered by Charlie on June 06, 2016 at 04:10 AM

    You should be able to find that option under your Account->Settings->JotForm Footer.

    Here's the direct link to visit it: https://www.jotform.com/myaccount/settings  

    Here's a screenshot to where you can find it:


    However, the problem seems to be related to the browser you are using. I presume you are using Firefox? Could you please try using Google Chrome, it seems like the option "JotForm Footer" is not appearing in Firefox, I'll escalate it to our developers to have it checked and fixed. Apologies for the inconvenience.

    Here's a screenshot of that problem:


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    JotForm Support

    Answered by Charlie on September 07, 2016 at 09:08 AM


    Apologies for the delay. This issue is now fixed. Please do check it again in Firefox. 

    If you are still having problems on this, please let us know.

    Thank you.