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Download of My Data - Zip File is empty and cannot be extractedAsked by gsrawrescue on June 06, 2016 at 09:32 AM
I recently requested a download of my data since my storage is full. You created a zip file which was successfully downloaded to my laptop. Upon trying to extract this file ( Windows 10) the file is empty.
Please recreate this file insuring it contains my data and notify me when ready for download to my computer
and cannot zip file contains windows thank
Since you only have a couple forms, it would be easier to just download the data directly, rather than using the app:
You will get the same files as you would downloading the zip file.