Question about Billing
YSUHonorsAsked on June 06, 2016 at 09:34 AMHello,
We upgraded our account to Silver Yearly for which we paid $159.50 and it isn't due to renew until January of 2017. Why would we be also charged $90 for our previous plan? Jotform sent an email saying the yearly subscription was about to be renewed on June 5 and then sent an email saying the charge was denied. Do you have a telephone number we can call and talk to a representative about this?
JotForm UI DeveloperberilAnswered on June 06, 2016 at 10:32 AMI will answer your question at the following link. Please follow up there:
https://www.jotform.com/answers/854389
