Question about Billing

Hello,

We upgraded our account to Silver Yearly for which we paid $159.50 and it isn't due to renew until January of 2017.  Why would we be also charged $90 for our previous plan?  Jotform sent an email saying the yearly subscription was about to be renewed on June 5 and then sent an email saying the charge was denied.  Do you have a telephone number we can call and talk to a representative about this? 

I will answer your question at the following link. Please follow up there:

https://www.jotform.com/answers/854389