What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Storage Limit

    Asked by benglueck on June 06, 2016 at 09:37 AM

    Hello,

     

    I got an email saying I am above my form storage limit. However, I have no forms on this account, they are all forms that are shared with me by someone who has a payed account. Will your form limit affect there forms?

    hello all all forms email
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    JotForm Support

    Answered by david on June 06, 2016 at 11:46 AM

    It looks like you may have had forms moved to another account at some point.  The forms were moved successfully, however, there were some uploads with files attached that did not have ownership transferred in our database.  I transferred the files to the correct account and the submissions should no longer be associated with your account.  The correct totals should now be shown.