Form Storage Limit

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    Asked on June 06, 2016 at 09:37 AM



    I got an email saying I am above my form storage limit. However, I have no forms on this account, they are all forms that are shared with me by someone who has a payed account. Will your form limit affect there forms?

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    Answered on June 06, 2016 at 11:46 AM

    It looks like you may have had forms moved to another account at some point.  The forms were moved successfully, however, there were some uploads with files attached that did not have ownership transferred in our database.  I transferred the files to the correct account and the submissions should no longer be associated with your account.  The correct totals should now be shown.