What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Visual Report: Charts are not shown inside of the Visual report

    Asked by BruttoGquartier on June 06, 2016 at 10:26 AM

    last week the chart function within reports worked, now they don't.

    can you please check and fix the problem?

    thanks, mario bloem / info@d-plan.de

    Page URL:

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    JotForm Support

    Answered by BJoanna on June 06, 2016 at 01:01 PM

    Sorry for inconvenience this may caused you. 

    I was able to replicate same issue on my test form, charts are not shown inside of Visual Report.

    I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved.

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    JotForm Support

    Answered by david on June 06, 2016 at 03:19 PM

    Reports should be working properly once again.  If you have any further trouble with anything not displaying or showing incorrectly, let us know and we will be happy to have another look.

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    Answered by oswald1 on October 20, 2016 at 09:21 AM



    The visual report is not pulling in answers from the survey form I created.  I believe there is an issue with your software.

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    JotForm Support

    Answered by seth on October 20, 2016 at 11:20 AM

    Dear oswald1,

    Please open anew support forum entries for your questions. Our support policy does not allow several topics per thread.

    Your question is here: