Fillable PDF form can not be submitted

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    Asked on June 06, 2016 at 12:18 PM


    I am trying to use your fillable form creator.  When I link it to an existing form a pdf is created just fine.  When I fill out all the details and then try and submit the form gives me an error saying a field is missing (even though it isn't).  Can you please advise, I am using Adobe Acrobat Pro XI to fill out the form.


    Kind regards,


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    Answered on June 06, 2016 at 02:30 PM

    Did you created Fillable PDF form from this form

    I have cloned that form and I was able to replicate mentioned issue on my cloned form. 

    After that I have inspected your form and I saw that you have three hidden fields. One of them is required. I was able to resolve this issue on my cloned form by removing required option from that hidden field. 

    Hope this will help. Let us know if you need further assistance. 

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    Answered on February 17, 2017 at 03:53 PM

    Hi I have been trying for two weeks to get a form made fillable using the I have had other support members trying to help but its still not working.I started again last night and created a brand new form using the Matrix in the Survey Fields but to no avail .Have you any ideas where I am going wrong.I am using Acrobat Reader



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    Answered on February 17, 2017 at 06:31 PM

    I would like to thank the jotform support staff for their help I have now at last completed my form.

    Thanks again