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KbigginsAsked on June 6, 2016 at 1:32 PM
when I submit my form it just says "please wait" and never moves.
61527910703149
I downloaded plugin and when I use this: [jotform id=61527910703149] it doesn't show the form at all.
When I use the full link, It shows up nicely but just says PLEASE WAIT.
It was working as the [jotform id=61527910703149] , and then the web developer downloaded some updates and deleted my page, I had to rebuild it and now it doesn't work, so I'm sure it is due to some updates.
Please help. it's urgent.
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BJoannaReplied on June 6, 2016 at 3:32 PM
I have tested your embedded form, but I was not able to replicate mentioned issue. Your embedded form is shown on my end. I was also able to submit it. When I submitted your form I got redirected to Thank You page.
Were you able to resolve your issue? If not please tell us which device and browser are you using? Can you try to use some other browser to see if the issue persist?
Looking forward to your reply.
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KbigginsReplied on June 6, 2016 at 4:45 PMThank you! I tried the embedded route after I sent my panicked email to you and that worked just fine as your instructions say. Sorry for the hassle! Thank you!
Sent from my iPhone
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Kevin Support Team LeadReplied on June 6, 2016 at 8:21 PM
On behalf of my colleague, you're welcome.
Do get back to us if you need further assistance, we will be glad to help.