My form was working in my wordpress site and now it is NOT

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    Asked on June 06, 2016 at 01:32 PM

    when I submit my form it just says "please wait" and never moves.



    I downloaded plugin and when I use this:  [jotform id=61527910703149] it doesn't show the form at all. 


    When I use the full link,  It shows up nicely but just says PLEASE WAIT.


    It was working as the  [jotform id=61527910703149] , and then the web developer downloaded some updates and deleted my page, I had to rebuild it and now it doesn't work, so I'm sure it is due to some updates.


    Please help.  it's urgent.

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    Answered on June 06, 2016 at 03:32 PM

    I have tested your embedded form, but I was not able to replicate mentioned issue. Your embedded form is shown on my end. I was also able to submit it. When I submitted your form I got redirected to Thank You page. 

    Were you able to resolve your issue? If not please tell us which device and browser are you using? Can you try to use some other browser to see if the issue persist? 

    Looking forward to your reply. 


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    Answered on June 06, 2016 at 04:45 PM
    Thank you! I tried the embedded route after I sent my panicked email to you and that worked just fine as your instructions say. Sorry for the hassle! Thank you!
    Sent from my iPhone
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    Answered on June 06, 2016 at 08:21 PM

    On behalf of my colleague, you're welcome.

     Do get back to us if you need further assistance, we will be glad to help.