What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I delete my account?

    Asked by SPACKARD on June 06, 2016 at 03:21 PM



    I would like to delete my account. Wonderful service, but we just do not use it anymore. 


    Thank you, 



  • Profile Image
    JotForm Support

    Answered by Kiran on June 06, 2016 at 06:47 PM

    Sorry to see you go. I see that there are about 40 forms with 6000 submissions in your account. Do you still need these forms and submissions? If they are no longer needed, you may take a backup of the data by using the new Export Data feature and delete the submissions and forms.

    Please confirm so that we can delete the account from the system. Thank you!

  • Profile Image

    Answered by SPACKARD on June 07, 2016 at 04:54 PM

    Hi Kiran!


    Thank you so much for your response. I believe we have everything we need. Excellent service and platform but we do not need it any more. Please delete as this is my confirmation. 


    Thanks again!


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    JotForm Support

    Answered by Mike_G on June 07, 2016 at 05:50 PM

    I have deleted your account as you have requested. If there's anything else that we can be of assistance to you, please do not hesitate to let us know. We are looking forward to working with you again in the future. 

    You have a nice day!