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garciadonaAsked on June 6, 2016 at 3:31 PM
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Kevin Support Team LeadReplied on June 6, 2016 at 7:00 PM
You should find the email address where submissions are being emailed by following this guide: How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email
Once there you should be able to change the email recipient and add a new one, this guide will help you with that: How-to-Properly-Change-and-Test-a-New-Email-Recipient-Address
If this does not help, please provide us the link / name of your form and the email address where you want emails to be sent, we will be glad to check it.
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Kevin Support Team LeadReplied on June 6, 2016 at 7:02 PM
I found another thread where you provided more details, because of that, I will reply there, please take a look on this link: https://www.jotform.com/answers/854712