What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Porque no me llegan las notificaciones de mi formulario?

    Asked by rekargaspak15 on June 06, 2016 at 03:58 PM

    No me llega ami correo los datos que me reportan mis clientes....

    mi usuario es: rekargaspak15 

    Page URL:
    http://rekargaspak.wix.com/inicio#!reportar-pago/c1yje

    datos
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on June 06, 2016 at 08:03 PM

    Veo que el formulario 61506423697864 tiene una cuenta de hotmail como recipiente, es posible que hotmail este clasificando las notificaciones como spam. Así que le aconsejo que revise el folder de spam. También podria chequear la lista de rebote, aqui hay una guía de cómo hacerlo:

    https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List