What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Confirmation email not being received

    Asked by caralemburg on June 06, 2016 at 05:09 PM

    Confirmation emails for this form: 

     
    Page URL:
    https://form.jotform.com/53194405451149

    email being received not being received Emails JotForm assistance div
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    JotForm Support Manager

    Answered by Jeanette on June 06, 2016 at 08:52 PM

    The said email address was in our bounce list. Please follow these instructions in order to prevent the issue to happen again.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues