What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to submit the form, stucked on please wait message.

    Asked by 9223B on June 06, 2016 at 05:25 PM

    My form has been embedded to my Word Press site and when anyone clicks on the register button it just tells them to please wait as well they are unable to print them after clicking that button...I need help our event is in one month and we cant get anyone's info and people are calling about it.

    Page URL:
    http://www.cityofrefugenola.com/upcoming-events/retreat/retreatregistr<br/>ation/

    email please wait register print unable to submit please wait message
  • Profile Image
    JotForm Support

    Answered by Jan on June 06, 2016 at 09:03 PM

    May I know what browser are you using? I've checked your form in Google Chrome and did a test submission. It was successful and it directed me to the Thank You page.

    Are you still experiencing this problem? Once they submit the form, it will go to the Thank You page, therefore the "Print" button is gone.

    Thank you.

  • Profile Image

    Answered by 9223B on June 09, 2016 at 12:53 AM

    IT WORKS FINE NOW , THANK YOU SO MUCH!!