- giblimAsked on June 06, 2016 at 05:34 PM
I have been trying to clear my old data as requested but the downloaded file id empty. Following the received instructions downloads an empty file and my data is still 514.
I am quite happy for my old submissions to be deleted. Thanks.
- JotForm SupportEltonCrisAnswered on June 06, 2016 at 09:09 PM
Here's how to delete your form submissions data https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data.
But I would recommend downloading your form submissions data first before deleting them. Here's a how https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF.
If you have further questions, do let us know.