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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Clear my old data as requested.

    Asked by giblim on June 06, 2016 at 05:34 PM

    I have been trying to clear my old data as requested but the downloaded file id empty. Following the received instructions downloads an empty file and my data is still 514.

    I am quite happy for my old submissions to be deleted. Thanks.

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    JotForm Support

    Answered by EltonCris on June 06, 2016 at 09:09 PM

    Here's how to delete your form submissions data https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data.

    But I would recommend downloading your form submissions data first before deleting them. Here's a how https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF.

    If you have further questions, do let us know.

    Thank you!