What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Receiving submission with empty data.

    Asked by Tyseank on June 06, 2016 at 06:00 PM

    I have a form that has restrictions on it in terms of who can fill it out. But I've been receiving blank submissions? Is this a jotform issue?

    receiving Submissions JotForm fill
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    JotForm Support

    Answered by Chriistian on June 06, 2016 at 09:35 PM

    I checked the submissions of your latest form https://www.jotform.com/60694740072153 and I was able to see a submission without any data.

    I cloned your form  but I was unable to replicate your issue there. I cannot submit the form unless I fill out all the required fields. The issue you have encountered may be related to the browser that your user is using. If your user's browser have their javascript disabled, then the user might be able to by-pass the required field checks. Thus they may submit the form with empty data. To prevent this from happening, I would suggest to use the NoScript widget. This widget will prevent the user from seeing the form if their javascript is disabled. http://widgets.jotform.com/widget/noscript 

    If you need further assistance, please let us know.

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    Answered by EpycEpyc on October 28, 2016 at 06:32 AM

    Having the same problem here.
    Submission done via http://import.jotform.io/ like suggested .xls template format, but empty submission when I take a look in the list of submissions.

    What's going wrong?
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    JotForm Support

    Answered by Nik_C on October 28, 2016 at 08:50 AM

    @EpycEpyc 

    I opened a separate thread for your inquiry and you can find it here.

    Please open separate threads for your questions so we can address your problem accordingly.

    Thank you!