What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    About the submissions limit...

    Asked by GDHammmond on June 06, 2016 at 07:05 PM

    I have deleted all nonessential submissions our number is now around 330, can we keep them all now, please?

     

    Thank you,

     

    Gwen

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    JotForm Support

    Answered by EltonCris on June 06, 2016 at 10:11 PM

    Hello Gwen,

    The most recent 500 submissions you received will be kept forever. Since you have a little more than that number now, then you're good to go. It should be kept as mentioned on the email.

    I have also recalculated your submissions counter, you should see the total number of submissions left right now in your my accounts page now.