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    Maximum file upload size allowed

    Asked by Jason Reeves  on June 06, 2016 at 07:48 PM

    File upload what is the max file size for paid account on Silver. If I am transferring to Box.com is that count as my storage space?

    size storage space paid account count upload size
  • Profile Image
    JotForm Support

    Answered by jonathan on June 06, 2016 at 10:12 PM

    The max alllowed file upload size using the Upload field in the form has no relation to your subscription account's upload storage allocation.

    Please refer also to the user guide: Changing-the-upload-size-limit

     

    The JotForm upload size allowed per upload session is 1GB. Meaning you can set the upload field's Max File Size up to 1GB per submission.

    Let us know if there is more we can help you with.

  • Profile Image

    Answered by Dtforms on June 09, 2016 at 05:45 PM
    We have tested files that are under the 1GB 500-600mbs range and it's
    constantly failing after getting to 90% and over 20mins. We even did this
    with one file only at 500mbs.
    [image: Inline image 1]
    _____________________________________________
    Jason Reeves
    Direct (323) 801 6320
    Main (888) 515 7143 (Ext. 6)
    Fax (424) 203 3072
    Email: jason@dailytranscription.com
    www.dailytranscription.com
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  • Profile Image

    Answered by Dtforms on June 09, 2016 at 06:45 PM
    Anything under 100mbs works but anything over 500 won't. This very
    frustrating since we wanted to go live with your interface next week.
    [image: Inline image 1]
    _____________________________________________
    Jason Reeves
    Direct (323) 801 6320
    Main (888) 515 7143 (Ext. 6)
    Fax (424) 203 3072
    Email: jason@dailytranscription.com
    www.dailytranscription.com
    * This email and any files transmitted with it are confidential and
    intended solely for whom is it addressed to. If you have received this
    email in error, please notify the sender and delete this e-mail. Please do
    not disseminate or copy this e-mail. If you are not the intended recipient,
    you are notified that taking any action in reliance on the content of this
    email is strictly prohibited.
    'Sustainability takes forever. And that's the point.' - William McDonough
    P please consider the environment before printing this email.
    ...
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    JotForm Support

    Answered by jonathan on June 09, 2016 at 07:49 PM

    I see you have created a separate thread about the new issue here 

    https://www.jotform.com/answers/857459-Failing-on-uploads-#0

    Thank you for doing that. Since its about a different problem, it is right to create a new post about it.

    Another support member was already attending to that thread.

    I will marked this one closed now.

    Best