Why my submissions data is gone?

  • Profile Image
    ilsf
    Asked on June 07, 2016 at 04:29 AM

    We have collected near 450 submissions with no difficulties viewing the information. but suddently there was no data exept for ID, Submission date & IP! (total number of submissions are still the same but with no data) What on earth happened?? we are in urgent need of these data!

    Please Help!

  • Profile Image
    Nik_C
    Answered on June 07, 2016 at 06:07 AM

    I checked your form and confirmed the issue. 

    I'll investigate a little bit more and get back to you.

    Thank you for your patience.

  • Profile Image
    Nik_C
    Answered on June 07, 2016 at 08:26 AM

    Please check your submissions page, all submissions should be there as expected, I just viewed them.

    Let me know if you have further questions.

    We're sorry for this inconvenience.

    Thank you!