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JossoisFormAsked on June 7, 2016 at 5:50 AM
Sending emails after submission is not happening.
The email is configured correctly or the test email works.
What is the solution?
Ths,
Helena Rocha
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kutluReplied on June 7, 2016 at 6:53 AM
Hello JossoisForm,
Your email was in the bounce list. This happens when the email is rejected by the email providers for some time. I have removed it form the bounce list. you should be able to get notifications.
Please follow the link http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues for detailed explanation