What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Send mail notification and automatic response after each submission.

    Asked by JossoisForm on June 07, 2016 at 05:50 AM

    Sending emails after submission is not happening.

    The email is configured correctly or the test email works.

    What is the solution?

     

    Ths,

    Helena Rocha

    Page URL:
    http://www.jossois.com/index.php/contactos

    and after automatic response Emails solution email OR
  • Profile Image
    JotForm Developer

    Answered by kutlu on June 07, 2016 at 06:53 AM

    Hello JossoisForm,

    Your email was in the bounce list. This happens when the email is rejected by the email providers for some time. I have removed it form the bounce list. you should be able to get notifications.

    Please follow the link http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues for detailed explanation