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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    None of my notification emails are being sent

    Asked by door2doordoctor on June 07, 2016 at 07:42 AM

    I was shocked to find so many of my form submissions across multiple forms were not being sent via email to my email address suriamedicallogistics@gmail.com

    This is really bad

    please help fix this asap



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    JotForm Support

    Answered by Kiran on June 07, 2016 at 09:17 AM

    I see that your email address is in our bounce list and so you are not receiving emails to this address. I have now removed it from the bounce list and you should be able to receive emails without any issue from now. 

    Also, please refer to the guide below that can help you with setting up email notifications to avoid bounce related issues.

    Please check and let us know if the issue still persists. We will be happy to assist.