None of my notification emails are being sent

  • door2doordoctor
    Asked on June 7, 2016 at 7:42 AM

    I was shocked to find so many of my form submissions across multiple forms were not being sent via email to my email address suriamedicallogistics@gmail.com

    This is really bad

    please help fix this asap

     

     

  • Kiran Support Team Lead
    Replied on June 7, 2016 at 9:17 AM

    I see that your email address is in our bounce list and so you are not receiving emails to this address. I have now removed it from the bounce list and you should be able to receive emails without any issue from now. 

    Also, please refer to the guide below that can help you with setting up email notifications to avoid bounce related issues.
     

    Please check and let us know if the issue still persists. We will be happy to assist.