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FitNowAsked on June 7, 2016 at 10:27 AM
I had been receiving these. Now... I have to log in each time. I don't like that. How can I get this cleared up so I start receiving the emails again?
Brian Koning
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beril JotForm UI DeveloperReplied on June 7, 2016 at 11:28 AM
Hello Brian,
First of all, we are sorry for the inconvenience this may caused you. Your email address, brian@fitnowtraining.com is NOT in our bounce list.
I've also checked your Mail Logs. It seems 2016-06-07 10:40:45] Notification Test SENT to brian@fitnowtraining.com from noreply@jotform.com via AMAZONSES
However, [2016-06-07 10:35:11] Notification Test FAILED to brian@fitnowtraining.com from noreply@jotform.com via AMAZONSES
Did you remove your email address from the bounce list?
Please, check the guide below also:
https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
In addition to that, If this is not working to some of your forms, I would suggest using our SMTP method(s):
http://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
http://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address
If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.