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    My forms are no longer being emailed to my inbox at brian@fitnowtraining.com

    Asked by FitNow on June 07, 2016 at 10:27 AM

    I had been receiving these. Now... I have to log in each time. I don't like that. How can I get this cleared up so I start receiving the emails again?


    Brian Koning

    Page URL:

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    JotForm Support

    Answered by beril on June 07, 2016 at 11:28 AM

    Hello Brian,

    First of all, we are sorry for the inconvenience this may caused you. Your email address, brian@fitnowtraining.com  is NOT in our bounce list. 

    I've also checked your Mail Logs. It seems 2016-06-07 10:40:45] Notification Test SENT to brian@fitnowtraining.com from noreply@jotform.com via AMAZONSES

    However, [2016-06-07 10:35:11] Notification Test FAILED to brian@fitnowtraining.com from noreply@jotform.com via AMAZONSES

    Did you remove your email address from the bounce list?

    Please, check the guide below also:


     In addition to that, If this is not working to some of your forms, I would suggest using our SMTP method(s):



    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.