- TorahTrendyGirlAsked on June 07, 2016 at 10:49 AM
- CharlieAnswered on June 07, 2016 at 11:48 AM
We have a 24/7 support team and we answer inquiries in less than 24 hours. I see you already have another thread regarding a coupon code setup, I have already answered it on this thread link: https://www.jotform.com/answers/855358. You can directly reply on that thread for additional questions or feedback on that concern.
- jodiunruhAnswered on April 24, 2017 at 04:02 PM
$19 at JotForm Inc 2535 Description Amount $19.00 Total $19.00 Paid $19.00
I am suppose to be on the FREE plan, but you keep charging my credit card this amount every month, and I'm not even using your service. Please stop and cancel this subscription and refund me for all of the $19 charges you have debited from my account. Please confirm that you have received this and are taking care of this matter promptly.
- JotForm SupportKevin_GAnswered on April 24, 2017 at 06:33 PM
I can see this is a duplicated post, you seem to have opened your own thread about the same topic, we will assist you as soon as possible on the following link: https://www.jotform.com/answers/1127469