My forms are coming up blank when pulled up on our website...how can I fix this?

  • pittypatcater
    Asked on June 7, 2016 at 11:13 AM
  • beril JotForm UI Developer
    Replied on June 7, 2016 at 11:34 AM

    Thank you for reporting the issue. First of all, we are sorry for the inconvenience this may caused you. the issue should be fixed now. We would appreciate it if you could also test it on your side and let us know the result.

  • pittypatcater
    Replied on June 7, 2016 at 11:55 AM

    it doesn't seem to be fixed yet...

  • pittypatcater
    Replied on June 7, 2016 at 11:56 AM

    This is the html that is in my site...can you see anything wrong here?

     

    <script src="//d2g9qbzl5h49rh.cloudfront.net/static/feedback2.js?3.3.8138" type="text/javascript">

    var JFL_51249232805149 = new JotformFeedback({

    formId:'51249232805149',

    base:'http://jotform.us/',

    windowTitle:'Aunt Pittypat\'s Box Lunch  &amp; Salad Form',

    background:'#4A4948',

    fontColor:'#FFFFFF',

    type:1,

    height:800,

    width:1000,

    openOnLoad:false

    });

    </script>

    <a class="lightbox-51249232805149" style="cursor:pointer;color:black;font-size:20px; font-family:verdana">Aunt Pittypat's Box Lunch  &amp; Salad Form</a>

  • Welvin Support Team Lead
    Replied on June 7, 2016 at 1:29 PM

    The forms are here: https://www.auntpittypatscatering.com/box-lunch-order-form.html. The 51249232805149 form is not working because you are using the non-secure URL in the codes.

    You should change http://jotform.us/ to https://jotform.us/. Notice the HTTP and HTTPS changes.