How can I update a fillable PDF form that was uploaded through the formscentral import tool

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    maustin4
    Asked on June 07, 2016 at 11:29 AM
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    david
    Answered on June 07, 2016 at 12:37 PM

    It looks like the rest of your question may not have gone through completely.  I you have already opened another thread for your issue, disregard this message, we will address your other thread shortly.  If you need help with a different issue, let us know and we will be happy to assist you.

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    maustin4
    Answered on June 07, 2016 at 01:45 PM
    Hi David,
    My name is Michelle Austin. I am trying to update the current consultant on-boarding form. The form was originally created by FormCentral. I was able to upload the form using JotForm when FormCentral was no longer available. I would like to make the following edits to the form (the edits are highlighted), see attached form. Please advise.
    Thanks,
    Michelle
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    david
    Answered on June 07, 2016 at 01:56 PM

    I believe I responded to your other thread here:

    https://www.jotform.com/answers/855486

    Unfortunately, PDF forms that were uploaded through our import tool from Adobe Forms Central cannot be edited.

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    maustin4
    Answered on June 07, 2016 at 02:45 PM
    Ok, thank you. I will update the form and send you the PDF fillable form to upload. Would that work?
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    david
    Answered on June 07, 2016 at 03:08 PM

    If you can still update the one that was created in Forms Central and upload that one again, it should work.  Here is a link to the import tool:

    http://www.jotform.com/adobe-formscentral-alternative/

     

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    maustin4
    Answered on June 07, 2016 at 03:45 PM
    Great! Thank you.
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    maustin4
    Answered on June 22, 2016 at 01:45 PM
    Hello,
    I was able to update and upload the form. However, I notice the content for Position Title, Position Description and Justification fields the content is not populating in the excel spreadsheet; 15 consultant on-boarding forms were submitted with information in each field but no text was uploaded in excel spreadsheet. Can this be corrected at your end? Please advise.
    Thanks,
    Michelle
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    david
    Answered on June 22, 2016 at 03:15 PM

    Unfortunately, if something cannot be imported correctly, there is no way for us to adjust it on our end.  We also do not have the ability to update imported PDF forms. 

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    maustin4
    Answered on June 22, 2016 at 03:47 PM
    Thank you for your response. When I created the form last year the content for fields were uploaded in the spreadsheet. Should I resend the form for it to be uploaded again?
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    david
    Answered on June 22, 2016 at 04:56 PM

    You can see if the import will work once again.  That may be the only solution short of recreating the form in JotForm manually.

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    maustin4
    Answered on June 22, 2016 at 05:45 PM
    Thank you. The import did work. Thanks.
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    maustin4
    Answered on August 12, 2016 at 05:46 PM
    Hi,
    One of the field in the PDF version is not uploading in excel. The form was created by formcentral. Can you please resend the link for formcentral?
    Thanks,
    Michelle
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    maustin4
    Answered on August 12, 2016 at 05:46 PM
    I have attached the form.
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    Mike
    Answered on August 12, 2016 at 07:17 PM

    You may try to import your PDF from the following page:

    https://www.jotform.com/fillable-pdf-form-creator/

    If this is not going to work, I would like to suggest creating the form with our drag and drop form builder.

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    maustin4
    Answered on August 15, 2016 at 09:45 AM
    Thank you.
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