What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I update a fillable PDF form that was uploaded through the formscentral import tool

    Asked by maustin4 on June 07, 2016 at 11:29 AM
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    JotForm Support

    Answered by david on June 07, 2016 at 12:37 PM

    It looks like the rest of your question may not have gone through completely.  I you have already opened another thread for your issue, disregard this message, we will address your other thread shortly.  If you need help with a different issue, let us know and we will be happy to assist you.

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    Answered by maustin4 on June 07, 2016 at 01:45 PM
    Hi David,
    My name is Michelle Austin. I am trying to update the current consultant on-boarding form. The form was originally created by FormCentral. I was able to upload the form using JotForm when FormCentral was no longer available. I would like to make the following edits to the form (the edits are highlighted), see attached form. Please advise.
    Thanks,
    Michelle
    ...
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    JotForm Support

    Answered by david on June 07, 2016 at 01:56 PM

    I believe I responded to your other thread here:

    https://www.jotform.com/answers/855486

    Unfortunately, PDF forms that were uploaded through our import tool from Adobe Forms Central cannot be edited.

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    Answered by maustin4 on June 07, 2016 at 02:45 PM
    Ok, thank you. I will update the form and send you the PDF fillable form to upload. Would that work?
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    JotForm Support

    Answered by david on June 07, 2016 at 03:08 PM

    If you can still update the one that was created in Forms Central and upload that one again, it should work.  Here is a link to the import tool:

    http://www.jotform.com/adobe-formscentral-alternative/

     

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    Answered by maustin4 on June 07, 2016 at 03:45 PM
    Great! Thank you.
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    Answered by maustin4 on June 22, 2016 at 01:45 PM
    Hello,
    I was able to update and upload the form. However, I notice the content for Position Title, Position Description and Justification fields the content is not populating in the excel spreadsheet; 15 consultant on-boarding forms were submitted with information in each field but no text was uploaded in excel spreadsheet. Can this be corrected at your end? Please advise.
    Thanks,
    Michelle
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    JotForm Support

    Answered by david on June 22, 2016 at 03:15 PM

    Unfortunately, if something cannot be imported correctly, there is no way for us to adjust it on our end.  We also do not have the ability to update imported PDF forms. 

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    Answered by maustin4 on June 22, 2016 at 03:47 PM
    Thank you for your response. When I created the form last year the content for fields were uploaded in the spreadsheet. Should I resend the form for it to be uploaded again?
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    JotForm Support

    Answered by david on June 22, 2016 at 04:56 PM

    You can see if the import will work once again.  That may be the only solution short of recreating the form in JotForm manually.

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    Answered by maustin4 on June 22, 2016 at 05:45 PM
    Thank you. The import did work. Thanks.
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    Answered by maustin4 on August 12, 2016 at 05:46 PM
    Hi,
    One of the field in the PDF version is not uploading in excel. The form was created by formcentral. Can you please resend the link for formcentral?
    Thanks,
    Michelle
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    Answered by maustin4 on August 12, 2016 at 05:46 PM
    I have attached the form.
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    JotForm Support

    Answered by Mike on August 12, 2016 at 07:17 PM

    You may try to import your PDF from the following page:

    https://www.jotform.com/fillable-pdf-form-creator/

    If this is not going to work, I would like to suggest creating the form with our drag and drop form builder.

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    Answered by maustin4 on August 15, 2016 at 09:45 AM
    Thank you.
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