What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Did Jotform change how upload formats data in the field?

    Asked by seaserpent on June 07, 2016 at 11:39 AM

    We have some forms with multiple file uploads. Our backend thru mysql and a database has changed in the format of the field results. Instead of one continuous list of items such as 1,2, 3, 4 it is now in a list





    Is this as a result of a change on your end or did we do something on our end?

    Not an issue. We will just change our end I guess.

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    JotForm Support

    Answered by Welvin on June 07, 2016 at 01:20 PM

    I see some changes to our end with regards to file uploads, but I can't verify whether there have been changes in the separator. I've exported my form submissions with file uploads and notice that a pipe or vertical bar is used as the separator for the files. 

    If you've done nothing on your end then the said changes are causing it to happen and our apologies for that. If something is not working and if you need help with it, just please let us know here.