What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why is the "Thank You" not displaying after a submit?

    Asked by rmacluan on June 07, 2016 at 12:19 PM

    upon submit, people are seeing the standard "Thank You" not the custom thank you page we made.  Any ideas why this would be?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on June 07, 2016 at 01:43 PM

    It's probably a cache in the form which I've cleared already. That seems to have fixed it. Please check again.

    Here's how to clear your forms cache: