How do I change the main user on my account?

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    Asked on June 07, 2016 at 01:03 PM


    I will be leaving my job in a couple of weeks and I need to change the main user on this account to my co-worker so that she can still access and use our forms in JotForm. Can someone please direct me on how to do that? 

    Thank you!

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    Answered on June 07, 2016 at 02:25 PM

    I see that your account is registered using the email address If you are using this email address, you may change the account email address from the profile section of your account settings so that the account can be accessed by them and any updates will be sent to them. 

    I see that the account is subscribed to Economy Yearly plan. If you need update any credit card information or billing information, you may use the following link:

    Hope this information helps! If you have any other questions, please let us know. We will be happy to help. 


  • Profile Image
    Answered on June 07, 2016 at 02:45 PM
    How do I change the user name? I basically need to change ownership to
    another co-worker.
    Holly Hills
    Office Assistant
    *Casper College*
    *School of Fine Arts and Humanities*
    800-442-2963, ext. 2021
    307-268-3023 (fax)
    Office: MU 137
    E-mail sent to or from this e-mail address is subject to the Wyoming Public
    Records Act and may be disclosed to third parties.

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    Answered on June 07, 2016 at 04:00 PM

    You've asked a follow up question about the username so I have moved this to a new thread.