Terms and Conditions widget not showing on form when opened in separate window

  • olpevents
    Asked on June 7, 2016 at 2:21 PM

    I have my form opening thru a script, so I can use iframes.

    I only see the box and red asterisk.

    http://www.agreatwaytospendmyday.com/county/lebanon/directions.html

    form opens from the "Exhibitor Booth Registration" button on right.

    thanks

    Jotform Thread 855570 Screenshot
  • Welvin Support Team Lead
    Replied on June 7, 2016 at 3:43 PM

    Please check your browser console for possible error. I couldn't replicate it on my end using the same browser. 

    Terms and Conditions widget not showing on form when opened in separate window Image 1 Screenshot 20

     

    Here's how to check your browser console: http://www.wickedlysmart.com/hfjsconsole/

  • olpevents
    Replied on June 22, 2016 at 2:48 PM

    hi,

    This still works only sporadically, and it has nothing to do with the browser.

    Is there a way to make a required check box with a link, that is NOT a widget????

  • David JotForm Support Manager
    Replied on June 22, 2016 at 4:42 PM

    I just checked your embedded form, and the widget shows up:

    Terms and Conditions widget not showing on form when opened in separate window Image 1 Screenshot 30

    If you want to use a native checkbox, you can also require it and create the hyperlink: 

    1) Create the text with the hyper link:

    I agree to <a href="http://www.agreatwaytospendmyday.com/terms.html" target="_blank">terms & conditions</a>.

    2) Add the check box field.

    3) Remove the label and align it to the top.

    4) Click on options, and remove the default ones, and paste the text provides in step one:

    Terms and Conditions widget not showing on form when opened in separate window Image 2 Screenshot 41

    Let us know if you need more help.

  • olpevents
    Replied on June 23, 2016 at 12:01 PM

    yes, as I have stated before it shows up SOMETIMES. And in different browsers, and for different people. I cannot use something that doesnt work 100% of the time. I will try your suggestion above.

    thank you

  • Welvin Support Team Lead
    Replied on June 23, 2016 at 1:23 PM

    Can you not use our iframe embed in the modal? I think the widget is not showing up because of a conflict that is caused by the form script. The iframe embed should prevent that. If not, the suggestion to use our checkbox field is recommended.