What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have a place for Social Security Number. When testing a red box says "This field can only contain numeric values" I have numbers on there. How do I

    Asked by realstuff on June 07, 2016 at 03:30 PM
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    JotForm Support

    Answered by Kevin_G on June 07, 2016 at 04:44 PM

    I have checked your form and seems like you were able to resolve it, it does not display any message when I tested it: 

    The validation is currently set to none so there should not be any error, only when it is empty: 

    However, if this is still there, please let us know and we will be glad to take other look to your form.