Why is my form disabled?

  • bayardmn
    Asked on June 7, 2016 at 4:49 PM

    Can someone please take a look asap?

     

    Why is my form disabled? Image 1 Screenshot 20

  • KadeJM
    Replied on June 7, 2016 at 6:03 PM

    Your form was disabled because your account was suspended due to possible suspected phishing since you have two suspicious fields for "account" and "admin fee|credit card".

    While I don't see an immediate threat I have temporarily reactivated your account for you.

    However, I would ask that you please tell us the purpose of this form, where you plan to use it, and what you plan to use those fields for?

  • KadeJM
    Replied on June 7, 2016 at 6:04 PM

    Additionally, I also meant to point out to avoid this problem in the future please be aware of how you use fields and also please make sure they adhere to our Terms of Usage.

  • bayardmn
    Replied on June 7, 2016 at 7:06 PM

    Thank you!! The purpose of this form is an easy way for a PDF document to be created using the fields above. Any information provided would be specific to this process only.

  • Mike
    Replied on June 7, 2016 at 8:00 PM

    Thank you for provided information. We have whitelisted the current version of your form in our system.

    If you need any further assistance, please let us know. We will be happy to help.

  • bayardmn
    Replied on June 8, 2016 at 9:39 AM

    Thank you!