What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is it possible to download pending submissions?

    Asked by analistamarcio on June 07, 2016 at 08:03 PM

    Hello!

    Is it possible download a sheet of pending submissions?

    Thanks,
    Marcio Nunes

  • Profile Image
    JotForm Support

    Answered by Mike_G on June 07, 2016 at 09:02 PM

    As long as the submission is already in the submission data grid of the submission page, I believe you can already download it as an excel file. In my example below, you will see that the submission still has not been completed yet and it is showing in the Incomplete Payment list, but since it already appears in the submission data grid, I can already download it.

    I hope this helps. Please let us know if you have any other questions or concern. Thank you.

  • Profile Image

    Answered by analistamarcio on June 08, 2016 at 12:08 PM

    Hello,

    How can I download (or access) the images uploaded, but the form still in pending submission?

    Thank you,
    Marcio Nunes

     

  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 08, 2016 at 01:23 PM

    Hello Marcio,

    Unfortunately it is currently not possible to download uploads of "Incomplete Payments". You will have to first manually complete the submission and then you will be able to download the attachment. Please check the screenshot below how to complete pending payments:

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!