- JotForm SupportMike_GAnswered on June 07, 2016 at 09:02 PM
As long as the submission is already in the submission data grid of the submission page, I believe you can already download it as an excel file. In my example below, you will see that the submission still has not been completed yet and it is showing in the Incomplete Payment list, but since it already appears in the submission data grid, I can already download it.
I hope this helps. Please let us know if you have any other questions or concern. Thank you.
- analistamarcioAnswered on June 08, 2016 at 12:08 PM
How can I download (or access) the images uploaded, but the form still in pending submission?
- JotForm Supportashwin_dAnswered on June 08, 2016 at 01:23 PM
Unfortunately it is currently not possible to download uploads of "Incomplete Payments". You will have to first manually complete the submission and then you will be able to download the attachment. Please check the screenshot below how to complete pending payments:
Hope this helps.
Do get back to us if you have any questions.