What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Required field error comes up even when the field is filled.Asked by Berrymisu on June 08, 2016 at 01:30 AM
Whenever I preview my form on Jotform or on Squarespace after putting in the Lightbox code, the Name field keeps popping out "this field is required" even when I have filled out a name. I don't want to remove the required function.
Is there something wrong in my codes?
required field required field error field error filled
I would like to help you with this one.
I think you are getting the "required field" error because you did not really filled all the required field for the "Fullname" field, which is the second field of the of Fullname field. The thing is you hide it through CSS injection, so you won't able to see the second part to fill it up. That is why you are getting an error.
I would suggest using the "text box" field instead, under the Basic fields tab.
Hope that help.
Thank you for your detailed response @Dan. Based on my investigation, it does seem that the issue is related with the hidden last name field not being filled, thus the error is being displayed.
@Berrymisu, To resolve the issue, please follow the instructions provided by our fellow jotform user Dan and use a regular textbox field instead. If you need further assistance, please let us know.
@Dan thanks for your quick answer. I will go ahead and use a normal text box! MUCH APPRECIATED!