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mondellomareAsked on June 8, 2016 at 4:32 AM
Hi,
I have a problem with email notification for my form: I setted a notification email to ufficiodelpersonale@mondelloitalibelga.it but we can't receive since May 25th.
I also added the admin@mondellomare.it address (the sender) to my white list.
Do you know why?
Thanks
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Chriistian Jotform SupportReplied on June 8, 2016 at 5:12 AM
I checked your form http://www.jotformeu.com/form/30854163318352 and I noticed that the email notification recipient is set to ufficiodelpersonale@mondelloitalobelga.it
I checked the mail log of the email ufficiodelpersonale@mondelloitalobelga.it and emails were not successfully sent.
As per further checking, the email is included on our bounce list.
I have removed the email on our bounce list. Can you try to do a test submission in your form and check if you will now receive the email notifications for your form? You can also remove your email on our bounce list by following the instructions provided in this article: How to Remove Your Email Address from Bounce List.
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mondellomareReplied on June 8, 2016 at 8:45 AMThank you very much, it works now!
Il 08/06/16 11:11, JotForm ha scritto:
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