What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account not working

    Asked by atacus on March 19, 2012 at 09:01 AM
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    Answered by moonzkie on March 19, 2012 at 09:04 AM


    Can you please provide more details on the problem, so that we can assist you better. 

    Thank you.

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    Answered by moonzkie on March 19, 2012 at 09:19 AM

    Hi again,

    I have checked your account for a "not working" related problem, and found out that it has reached allocated limit of 10 SSL submissions. So in your case, you have used 11 SSL submissions which is overlimit already. Thus, your forms have been disabled till you upgrade to the higher account (PREMIUM) to enjoy more allocation or you can wait till the end of month when the account will be reset.