What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm having problems with my mobile version on my website with your form.

    Asked by Bianca on June 08, 2016 at 06:28 AM

    Need to find out why my form doesn't work properly on my wix website.

    Page URL:
    http://www.chalkevents.co.za/#!book-a-party/bfoe3

    Mobile mobile version find form doesn't work doesn't work Properly
  • Profile Image
    JotForm Support

    Answered by Kiran on June 08, 2016 at 10:51 AM

    As I check your JotForm using direct link on a virtual mobile device and see that the form is responsive.

    However, it looks like the issue is happening with the web page where the form is embedded. Please follow the steps provided in the guide below to make the form responsive and see if that helps:

    http://www.jotform.com/help/311-How-to-make-Forms-Mobile-Responsive

    Also, please try embedding the form on your webpage using direct link instead Iframe embed code.

    Please get back to us if the issue still persists. We will be happy to assist you further.