-
aryoungAsked on June 8, 2016 at 8:22 AM
I am not receiving emails at my email address whenever I receive a submission through my form. The submissions show up in JotForm, but are not sent t
Page URL: https://form.jotform.com/33252934342148 -
JanReplied on June 8, 2016 at 11:36 AM
The email recipients in your notifications are not listed in the bounce list. However, I found out that you have applied conditions in your email notifiers.
The condition 1, 2 and 5 are not configured properly. The value for the "IF" condition is blank or default to 'Please Select'.
Related guide: How-to-Send-Email-Based-on-Selection
Hope that helps. Thank you.
-
aryoungReplied on June 8, 2016 at 2:45 PMThanks! That fixed the problem.
... -
Kiran Support Team LeadReplied on June 8, 2016 at 4:42 PM
You are welcome. It's our pleasure to assist you. Please do not hesitate to get in touch with us if you need any further assistance. We will be happy to help.
Thank you for using JotForm!!