What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I delete a submission?

    Asked by PaulNielsen on June 08, 2016 at 08:33 AM

    Can I delete a submission? I have had people submit a form twice not realizing that the form was already submitted.

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    JotForm Support

    Answered by Jan on June 08, 2016 at 10:16 AM

    Yes, you can delete a submission. Please refer to this guide on How-to-Delete-Form-Submission-Data.

    You might want to create an Auto-responder email so that they will receive a message once the filled up the form. Please check this guide: Creating-a-Form-Autoresponder

    You can also edit the default Thank You page so that your users will not be confused. Here's a guide: Setting-Up-the-Thank-You-Page

    If you have any questions, let us know. Thank you.