What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is too slow

    Asked by premierdepogrl on June 08, 2016 at 10:04 AM

    This just rec'd this a.m. from one of my users:


    The submission website is going crazy slow today...could just be an Internet thing or the form may need to be updated.  It just took me 25 mins to get past the first page with my name and the simple job info.

    Just wanted to give you a heads up! Lol!

    Page URL:

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    JotForm Support

    Answered by beril on June 08, 2016 at 11:43 AM

    I've tested your form. Unfortunately, I am not able to reproduce the same issue that you’re having.


    If you mentioned about different form could you also provide us the form ID? At that situation, we can check it for you with pleasure. We will wait for your response.