JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I have checked your account and it appears fine on my end. Can you try doing a hard refresh (ctrl key + f5) and see if it updates the status on your view? If not, please try logging out and then log back in.
If the problem persists, please do let us know.