What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why am I out of submission space?

    Asked by easymooves on June 08, 2016 at 10:36 AM

    I have just deleted all old submissions but I still being told that I am out of space. Why?

  • Profile Image
    JotForm Support

    Answered by liyam on June 08, 2016 at 11:54 AM

    Hello easymooves,

    I have checked your account and it appears fine on my end.  Can you try doing a hard refresh (ctrl key + f5) and see if it updates the status on your view? If not, please try logging out and then log back in.

    If the problem persists, please do let us know.