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    How to send submission email to particular email address?

    Asked by IndependentCreative on June 08, 2016 at 12:16 PM


    I wanting to add an email address that sends the completed form to a particular inbox.  I've watched the videos and it shows that when you hit the "Save" button a field pops up so you can key it in at that point.  Mine doesn't prompt me to do that.... it simply saves.  Clearly I'm not doing something correctly.... this form will ultimately end up on a Facebook page if that makes any difference.

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    JotForm Support

    Answered by ashwin_d on June 08, 2016 at 01:36 PM

    Hello IndependentCreative,

    If I understand your question correctly, you want to send an email to specific email address after the form is submitted. Is that correct?

    Here are the steps you should follow:

    #1. Add a notification email alert in your form. The following guide should help you:  https://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    #2. Set the "Recipient Email" of the email alert to any desired email address on which you want to receive the email. The following guide should help you: https://www.jotform.com/help/41-How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email 

    You may like to check the following screenshot as well which should help you:


    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!