What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Conditional Show/Hide

    Asked by sisters7 on June 08, 2016 at 02:01 PM

    I have set conditional logic: If payment, "check-to be mailed" is filled, show "Make the check payable to ...". However when "check-to be mailed" is filled, the instruction "Make the check payable..." does not show.

    What did I do wrong?

    Thanks.

    conditional show check thanks Make filled
  • Profile Image

    Answered by victor on June 08, 2016 at 04:29 PM

    I have reviewed your form and noticed that the third condition is the one that has conflicts. I also noticed that your second condition is not required as it is already part of the third condition.

    In your third condition, you are verifying the Paypal fields are filled or not. This fields will never be empty as they are calculation and payment gateway. They will always contain at least a "0" value.