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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my form is not showing on sizes smaller then 1440px!?

    Asked by pale44 on June 08, 2016 at 02:03 PM

    Hy peoples, i'm having trouble with form, it is visible only on desktop size and when it gets to 1440px it disappears! I've embedded it over muse and can't se what seems to be a problem, I've set it to be responsive but it isn't it just disappears! Help please!?

    Page URL:
    http://x-gems.eu/x-apply.html

    then Sizes problem size and disappears
  • Profile Image

    Answered by dane003 on June 08, 2016 at 03:20 PM

    I tried to check the iFrame within your website where you embedded the form, and found out that the link to your Jotform form is missing.




     

    It should be like this.

     
    I edited the source link using the browser's tool. And the form is working fine, even when I adjusted the sizes smaller than 1440px.




    I would suggest to double check the iFrame within your website.


    I hope that helps.

  • Profile Image

    Answered by pale44 on June 08, 2016 at 04:00 PM

    Thank you dane003 it is functional now!  I embedded the actual iFrame not the simple embed code and it worked.!. thank you again for helping me!!

  • Profile Image
    JotForm Support

    Answered by Nik_C on June 08, 2016 at 06:36 PM

    On behalf of dane003 you're welcome.

    Let us know if you need any further assistance!

    Thank you!