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Why is my information that I change on a template not saving?Asked by colleensanders on June 08, 2016 at 02:05 PM
Hi! I am using a template and trying to change it to fit my needs. I have changed the text fields and the content. But it won't save, when I look at my form, it has the original template information, not mine. I have tried changing it three times and it still won't save. I hit save, it also says "auto saved" but my information is not being saved. For example, the contact information is from the template, not my contact information that I have typed in there.
What am I doing wrong?
Thank you for contacting us.
The form editing is working fine on my end. I was able to update your form.
Could you please try to edit the form through any other browser to see if that makes any difference?
Thank you! I had to switch browsers for it to save my edits.
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