What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why did I received emails from Jotform?

    Asked by julielesongeur on June 08, 2016 at 03:16 PM


    I received emails form Jotform and we were wondering if they were really from Jotform of from a pirate?


    We didn't go in the account for weeks and we received today these kind of emails:


    We have completed importing your PDF form "DUX-2015-INSCRIPTION-CATEGORIE-2-COMMUNICATIONS" to JotForm




    Good News!

    Your PDF Form is successfully imported to JotForm.













    Any problems?

    Simply reply to this email.



    Thank you

  • Profile Image
    JotForm Support

    Answered by Mike_G on June 08, 2016 at 06:26 PM

    Yes, the email if from Jotform. You can verify that by clicking the link "DOWNLOAD YOUR PDF FORM".


    You received that email because you imported a PDF form to Jotform. You will now be able to see that PDF form to your account and you can download its Fillable PDF form. Submissions to the PDF form can now be viewed from your Jotform account.

    Let us know if you need any further assistance. Thank you.