What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my account says I have reached the limit?

    Asked by geofflakman on June 08, 2016 at 05:57 PM

    I'm trying to publish/send a form and it's saying that we've reached our limit. But under our account info it looks like we aren't even close to reaching the limit.

    reached limit publish account info and send a form
  • Profile Image
    JotForm Support

    Answered by Kevin_G on June 08, 2016 at 08:21 PM

    I have checked your account and I can see you have not reached your limits yet: 

    Checked your forms and they are loading as well: 

    Please check your account and verify you're logged into your account with username: geofflakman

    Do get back to us if you're still unable to publish your forms.