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heroclientrescueAsked on June 8, 2016 at 6:20 PM
I have created a form and every time i try to check the link it says this form is disabled. I have spent an hour trying everything to fix it. Not having problems with other forms, just this one.
Page URL: https://form.jotform.co/61594321747864 -
heroclientrescueReplied on June 8, 2016 at 7:02 PM
Other questions are being answered however ours isnt being seen...We really need help with this, we are trying to update our site right now :(
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jonathanReplied on June 8, 2016 at 9:03 PM
I checkd your forms
https://form.jotform.co/61594321747864
https://www.jotform.co/form/61495414596869
and they are working properly at this time.
Can you please check again. Let us know if issue persist.
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heroclientrescueReplied on June 9, 2016 at 10:32 AM
You guys editied our form? All the info for credit card info has been deleted! We are a company in Haiti ....none of your paypal or other payment fields work for international accounts here. We do all ou processing through local back, Sogebank. Please do not alter our forms, we need this to run our ambulance rescue program....
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Welvin Support Team LeadReplied on June 9, 2016 at 12:10 PM
My colleague has explained the credit card fields in the other thread you have. Here's the link: https://www.jotform.com/answers/856561.
You may want to consider checking our Terms of Use: http://www.jotform.com/terms/. We cannot allow credit card fields using our plain text fields.
If you'd really like to collect the information, call them or send them an email instead. Our whole system has been shutdown in the past due to this kind of form and we cannot allow it to happen again.
Thank you for your kind understanding on this matter.
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kanchan001Replied on June 13, 2016 at 2:33 AM
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liyamReplied on June 13, 2016 at 4:28 AM
Hello kanchan001,
I have moved your concern on to another thread. We'll handle your concern there.
Thanks.