What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms are disabled

    Asked by precich1 on June 08, 2016 at 10:12 PM

    https://form.jotform.com/61585224725155

    it shows like not found then disable, but its enabe.

    Page URL:
    https://form.jotform.com/61585224725155

    disabled forms
  • Profile Image
    JotForm Support

    Answered by liyam on June 08, 2016 at 10:45 PM

    Hello precich1,

    There is a form in your account that asks for an account number and password. Can you please explain the purpose of these fields? 

    Looking forward to your response.

    Thanks.

  • Profile Image

    Answered by precich1 on June 09, 2016 at 02:28 PM

    Yes, we are a Multi Phone Service company, and we need this fields so we can port in phone numbers from another companies. that information we only use it to transfer numbers.

  • Profile Image
    JotForm Support

    Answered by Mike on June 09, 2016 at 04:38 PM

    Could you please also provide us with the links where the next forms are embedded?

    - Telcel America - New Activation
    - Payjoy - Latinvoicewireless
    - Smart pay - Lainvoicewireless 

    Thank you for your cooperation.

  • Profile Image

    Answered by precich1 on June 10, 2016 at 01:28 PM

     -Telcel America - New Activation  http://www.latinvoicewireless.com/telcelamerica.html
    - Payjoy - Latinvoicewireless      http://www.latinvoicewireless.com/payjoy.html
    - Smart pay - Lainvoicewireless   http://www.latinvoicewireless.com/smartpay.html

    If you need any type of legal documents we have it, we are a multi services phone store, we have a fisical address, we have business license, also resell licenses, we have a federal tax id, if you need any of those i can sen it to you.

    also if you can re-check or forms, because we need to have it up on our site thanks, for the support.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 10, 2016 at 02:15 PM

    Hello precich1,

    Thank you for sharing the webpage URLs.

    I did check your form and you seems to have a valid requirement to have a password field in form. Please be noted that have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities. If you have a password field in form, it will trigger our anti-phishing system.

    For now I have activated your account. I would suggest you to rename the label of password field.

    Thank you!