What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Back to top of form after embed submission

    Asked by hudbusinessschool on June 09, 2016 at 06:37 AM

    I'm using the embed option to present my form.
    As the form is quite long, I have to scroll down to hit the submit button.  I then get the thank you message.  The problem is I can't see the thank you message as that is shown right at the top of the form, so all I get is a blank screen.

    Is there any way I can get to window to scroll to the top of the form after submission, when using an embed?

    Thanks
    Chris

    back to top top Thank You message
  • Profile Image
    JotForm Support

    Answered by jonathan on June 09, 2016 at 08:20 AM

    Hi Chris,

    It will help us check the issue if can share to us the URL of your website where we can also test the form used.

    Initially, you can also try using the Scroll to Top widget (link : https://widgets.jotform.com/widget/scroll_to_top ) which was created for such purpose.

    We will wait for your updated response.

  • Profile Image

    Answered by hudbusinessschool on June 09, 2016 at 09:56 AM

    Hi Jonathan,

    After some testing it looks like it's a conflict with our footer - most likely another script.
    I'll need some time to investigate further.

    Thanks
    Chris

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    JotForm Support

    Answered by Chriistian on June 09, 2016 at 11:16 AM

    Hi Chris,

    Please let us know of the result of your further investigation. We will be glad to assist you if you need further help.

    Regards