What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hey, we're not receiving our automatically respond mails from our jotform since 2 weeks? Can you tell us, why?

    Asked by cvjm_tuebingen on June 09, 2016 at 07:34 AM
    JotForm receiving US
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    JotForm Support

    Answered by Chriistian on June 09, 2016 at 08:59 AM

    Hi,

    Your email - stocherkahn@cvjm-tuebingen.de - was in our bounce list and the reason was as shown below.

    I now removed the email from the bounce list and you should be able to receive email notifications now.